Hatteras Realty understands what it means to be a partner. We also understand that true partnerships draw on each other’s strengths to be better than ourselves.
As vacation rentals continue to expand their market share of the hospitality industry, Hatteras Realty’s partnership with Wyndham Destinations positions us as the strongest and deepest property management team on the Outer Banks of North Carolina.
Wyndham Destinations gives us and our owners exclusive access to regional market insights, industry best practices and a global marketing reach. While our core management unit and local staff has remained in place for more than 30 years, our Wyndham partners have now expanded and improved our overall team exponentially. When local expertise and longevity join forces with global knowledge and insight, a clear leader emerges. Hatteras Realty is proud to represent the largest and most diverse inventory of properties on Hatteras Island.
Our local staff is able to provide top-tier “Count on Me” customer service to clients as a result of consistent training and access to the industry’s leading software and technology. With the assistance of Wyndham Destination’s staff recruiting resources and Human Resources support services, Hatteras Realty has built the largest service team on Hatteras Island. Twelve months a year, we are committed to hosting the best vacations on the Outer Banks.
Housekeeping and Inspections
First impressions are lasting impressions. Hatteras Realty is committed to providing guests and owners with a high standard of property cleanliness and appearance. All of our housekeepers and inspectors undergo an extensive training process and consistent follow up throughout the season. We are a member of the Vacation Rental Housekeeping Professionals (VRHP) and lead the way toward establishing and maintaining a professional cleaning standard for the Outer Banks.
Hatteras Realty has the largest Maintenance team on Hatteras Island, enabling us to address maintenance concerns from one end of the island to the other, 7 days a week and 24 hours a day for emergencies. In addition to our team of field technicians, we provide maintenance coordinators and dispatchers for arranging vendor services and routine maintenance repairs.
Pool & Spa
Having the ability to provide in-house pool and spa service makes all the difference to guests and owners. While we welcome our owners to work with a number of qualified professional pool and spa companies on the Island, we are also pleased to be able to offer this service in-house as well, giving guests and owners the comfort that we are just one phone call away. Hatteras Realty can provide quotes for new spas, installation, services and accessories. Visit our HRI Spas page for more information.
Our revenue management strategy supports our local expertise by drawing on overall industry booking trends to correctly position and merchandise your property to most effectively meet consumer demand. Local marketing efforts are backed and expanded to reach over 500,000 new potential guests via the Wyndham Vacation Rental network.
Wyndham Home Exchange
All of our owners are automatically enrolled in the Wyndham Home Exchange program at absolutely no cost. In addition to its annual rental revenue, your home is now able to earn you points toward your own vacations, anywhere in the world! With most of our homes containing three or more bedrooms, the point values for our properties are among the highest in the global home exchange program and in some cases provide more value to our owners than their rental revenue itself. With the ability to participate to whatever extent you like, the flexibility and value of the Wyndham Home Exchange program is tremendous.
Online Travel Agency “Superhost”
As bookings from sites such as VRBO and AirBnB will continue to rise, we recognize the need to cultivate relationships and expand opportunities. We leverage the bulk purchasing power of our worldwide hospitality brand to increase your home’s exposure and welcome new guests to Hatteras Island.
Natural Disaster Preparedness
Hurricanes are a fact of life on Hatteras Island. Hatteras Realty has an established plan to secure property while continuing to service guest and owner questions and concerns. With the Wyndham off-site call center available to take additional call volume during times of distress, our local staff is able to focus on preparing your property and our community for any pending weather event.
For all property management inquires please contact John Stevenson at 800-428-8372 x245 or email email@example.com